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K
Kiara Kraft
K
Kiara Kraft

Online marketplace for authentic Iranian handcrafted products. Quality, authenticity, and traditional artistry in every piece.

info@kiarakraft.com
+98 21 1234 5678
Tehran, Iran

Kiara Kraft

  • About Kiara Kraft
  • Contact Us
  • Help

Legal

  • Terms of Service
  • Privacy Policy
  • refunds
  • shipping

Categories

  • Ceramics
  • Textiles
  • Jewelry
  • Woodwork
  • Painting

© 2025 Kiara Kraft. All rights reserved.

Made with ❤️ for Iranian artisans

Support Iranian artists and craftspeople by shopping at Kiara Kraft

Shipping Policy

Last Updated: 2025-08-18
Effective Date: 2025-08-18

We ship handcrafted products worldwide with care and protection. Processing times vary based on artisan availability and product complexity.

Domestic Shipping (Iran)

Available throughout Iran with multiple delivery options:

Express Delivery

Next-day delivery in major cities

1-2 business days
50,000 Toman

Standard Delivery

Regular delivery service

3-5 business days
30,000 Toman

Economy Delivery

Budget-friendly option

5-7 business days
20,000 Toman

Free shipping on orders over 500,000 Toman within Iran!

International Shipping

We deliver handcrafted Iranian products worldwide:

Middle East & Central Asia

UAE, Turkey, Afghanistan, Pakistan, etc.

7-14 days
150,000 Toman

Europe

Germany, France, UK, Netherlands, etc.

10-21 days
250,000 Toman

North America

USA, Canada, Mexico

14-28 days
300,000 Toman

Rest of World

Australia, Asia, Africa, South America

21-35 days
350,000 Toman

Note: International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Processing Times

Standard Processing

  • Ready-made items: 1-2 business days
  • Custom orders: 5-14 business days
  • Bulk orders (10+ items): 7-21 business days

Factors Affecting Processing

  • Artisan availability and schedule
  • Product complexity and customization
  • Material sourcing and availability
  • Seasonal demand and holidays

Packaging & Protection

Product Protection

  • High-quality packaging materials
  • Cushioning for fragile items
  • Waterproof wrapping when needed
  • Clear labeling and handling instructions

Sustainable Packaging

  • 🌱 Recycled and recyclable materials
  • 🌱 Biodegradable packaging when possible
  • 🌱 Minimal packaging approach
  • 🌱 Reusable containers for premium items

Tracking & Delivery

Domestic Tracking

All domestic orders include tracking numbers. You'll receive updates via SMS and email.

International Tracking

International orders are tracked until they reach the destination country's postal service.

Delivery Attempts

If delivery fails, we'll make 2-3 attempts. Items may be held at local post office for pickup.

Shipping Restrictions

Prohibited Items

  • Antiques over 100 years old
  • Precious metals and gems (except jewelry)
  • Cultural heritage items
  • Hazardous materials
  • Items requiring special permits

Restricted Items

  • ⚠️ Large textiles (may require folding)
  • ⚠️ Ceramic items (extra packaging fees)
  • ⚠️ Food products (limited countries)
  • ⚠️ Plant-based materials (documentation required)

Shipping Support

Questions about shipping or need to track your order?

General Inquiries: shipping@kiarakraft.com

Order Tracking: track@kiarakraft.com

International Support: +98 21 1234 5678

Hours: Sunday-Thursday, 9 AM - 6 PM

Response Time: Within 6 hours

Emergency: +98 912 345 6789