Privacy Policy

Last Updated: August 18, 2025
Effective Date: August 18, 2025

1. Information We Collect

Personal Information

Name, email address, phone number, shipping address, and payment information when you create an account or make a purchase.

Usage Information

How you interact with our platform, including pages visited, products viewed, and search queries.

Device Information

IP address, browser type, device type, and operating system for security and analytics purposes.

2. How We Use Your Information

  • Process orders and payments
  • Communicate about your account and orders
  • Improve our platform and services
  • Prevent fraud and ensure security
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Sellers: Order and shipping information necessary to fulfill purchases
  • Service Providers: Payment processors, shipping companies, and analytics services
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale

4. Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security monitoring and updates
  • Employee training on data protection

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Export your data
  • Opt out of marketing communications
  • Restrict processing of your information

6. Cookies and Tracking

Essential Cookies

Required for the platform to function properly, including authentication and security.

Analytics Cookies

Help us understand how users interact with our platform to improve the user experience.

Marketing Cookies

Used to deliver personalized advertisements and track campaign effectiveness.

7. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. International Transfers

Your information may be transferred to and processed in countries other than Iran. We ensure appropriate safeguards are in place to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or platform notification.

Contact Our Data Protection Officer

For questions about this Privacy Policy or your personal information:

Email: privacy@kiarakraft.com

Phone: +98 21 1234 5678

Address: Tehran, Islamic Republic of Iran

Response Time: Within 30 days